Making Systems Human
A mobile app designed to support immigrants navigating complex legal processes. It connects users with trusted lawyers and simplifies documentation through guided, accessible tools; making a daunting system feel more human and approachable.
What is the issue?
Systems are often designed with assumptions about who can navigate them. But when those assumptions don’t hold, the result isn’t just confusion, it’s exclusion.
33%
Of immigrants struggle to afford basic needs.
14%
Of detained immigrants have legal representation due to affordability issues.
69%
Of immigrants say they lack enough information about immigration policies.
Real Stories
In order to understand and empathize with our audience, we had to hear their experiences and identify where most found roadblocks.
A Friend’s Story
“One of the biggest challenges for me was without legal counsel it was very difficult to advance in the legal process.”
We conducted a survey to learn how immigrants experience the legal system and where they struggle most. The goal was to uncover real pain points behind statistics.
Survey Said
The results showed deep frustration, limited access to help, and confusion around legal processes—highlighting the urgent need for clearer, more supportive tools.
Our features
How We’re Helping the Community
Answer & Connect
The questionnaire is designed to reduce confusion and save time. By collecting key details up front, the app can connect users with lawyers who meet their specific needs.
Fit for You
This feature helps users find legal support that aligns with their specific situation—filtering by case type, location, and language to reduce friction in an already stressful process.
Understanding & Completing the Process
This section helps users check if they qualify for immigration benefits and guides them through forms step by step—making the process clearer and less overwhelming.